Consumer Protection

Consumer Protection

Pellerano & Herrera has a strong consumer protection practice, advising both companies operating in mass consumer markets and private sector organizations on compliance with applicable regulations. Our experience includes the interpretation and application of the General Law for the Protection of Consumer or User Rights (Law 358-05) and its implementing regulations.

We assist companies in the review and adjustment of adhesion contracts, warranty policies, terms and conditions of service, and commercial practices, with the aim of minimizing their legal exposure to claims and administrative proceedings initiated by the National Institute for the Protection of Consumer Rights (Pro Consumidor).

Notable Matters

Multimedia

Law 44-26: Key Amendments to the Dominican Republic’s New Criminal Code

CONFOTUR Law No. 158-01 under Law No. 30-26: Implications for Developers and Investors

Dominican Republic Proposes New Rules to Regulate Short-Term Rentals

Protect Your Brand Reputation Against Consumer Claims and Audits

Evaluate your customer service policies, product warranties, and regulatory compliance alongside our legal team.